At Wellness Legacy, your satisfaction and health are our priorities. This Refund Policy outlines our practices regarding refunds, and cancellations for the services, consultations, and products offered through www.wellnesslegacy.net 

1. Non-Refundable Services

• Telemedicine Consultations: All telemedicine consultations are non-refundable once the consultation has been initiated.

• Prescription Medications: Prescription medications cannot be returned once they have been dispensed, except in the case of a shipping error or damaged product upon arrival.

2. How to Request a Refund or Cancellation

To request a refund or cancellation, please follow these steps:

1. Email: ejp‑legacywellness@outlook.com

2. Phone: (704) 561‑1324

3. Provide the following details:

   • Full name

   • Order number or appointment date

   • Reason for refund/cancellation

   • Any supporting documentation (photos, receipts, order confirmation)

We will review your request and respond within 3–5 business days.

3. Processing Refunds

Approved refunds will be processed to the original payment method. Refund processing time may take up to 10 business days depending on your bank or payment provider.

4. Contact Us

If you have any questions about this policy or need assistance, please reach out to us via:

Wellness Legacy
📧: ejp‑legacywellness@outlook.com
📞: (704) 561‑1324
Website: www.wellnesslegacy.net

5. Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time. Updated versions will be posted on this page with a revised Effective Date.